FAQ: Successful in Marketing

Guide for agencies and freelancers


Welcome to our FAQ “Successful in Marketing”. As a marketing agency or freelancer, you’re constantly looking for new ways to make your business successful. In this guide, we offer you a comprehensive compilation of questions and answers on various aspects of agency marketing, which are often brought to us.

From new customer acquisition to project management and collaboration, from presentation and pitching to development and innovation, this FAQ is designed to serve as a useful source of information and help you better apply your marketing knowledge and skills to your own business.

We would also like to invite you to register your agency in our agency directory in order to attract the attention of potential customers. Thank you for your interest in our FAQ and good luck in marketing!

New customer acquisition

What is the first step in new customer acquisition in marketing?

The first step in acquiring new customers in marketing is the definition of the target group. Having a clear idea of who the prospects might be, what their needs and challenges are is crucial to developing an effective acquisition strategy.

How should marketing agencies apply for new contracts?

Marketing agencies should apply for new assignments by showcasing their experience and skills. A meaningful reference list as well as a clear description of the services are an advantage.

It’s important to differentiate yourself in order to appeal to potential customers and convince them that you are the best choice for their needs. To do this, it can be helpful to specialize in a specific niche and highlight it as expertise.

What is the best way to make new contacts in the marketing sector?

The best way to make new contacts in the marketing field is to participate in relevant events and network meetings. The active use of social media and networking with potential customers or other marketing experts can also help to make new contacts.

How to generate warm marketing leads?

Warm marketing leads can be generated through targeted content marketing, e.g. by sharing relevant content on social media, by making recommendations from existing customers or by targeting people who have already engaged with the company or product.

How can you make sure you don’t annoy or harass a potential customer in marketing when you reach out to them?

One way to make sure you don’t annoy or harass a potential customer in marketing is to target them. It is important to find out about the potential customer in advance and only contact them if there is a genuine interest in the product or service. Also, clear communication about the type and frequency of contact can help to ensure that the potential customer does not feel bothered.

Presentation and pitching

How important is thorough preparation for the marketing presentation?

Thorough preparation is crucial for a successful marketing presentation. The preparation should include having a clear idea of the goals of the presentation, developing a target group-oriented message, preparing suitable visualizations and preparing for possible questions.

Prepare a good story to grab your target audience’s attention and emotionally engage them right from the start. A compelling story can also help get your message across more impressively.

What are the most important behaviors for pitching?

The most important behaviors in the agency pitch are:

  • Adapt to the target group
  • Convey a clear and memorable message
  • Conveying trust and professionalism
  • Authentic and sympathetic appearance
  • Pick up and answer questions from the audience

What information should be collected when preparing for the marketing presentation?

When preparing for the marketing presentation, the following information should be collected:

  • Audience information
  • Information about the product or service
  • Market and competition information
  • Information about the context of the presentation (e.g. place, time and duration)
  • Information about the expectations of the audience

How important is the kick-off meeting in marketing?

The kick-off meeting in marketing is very important because it is the starting point for a project and ensures that everyone involved has a clear idea of the goals, tasks and responsibilities. The kick-off meeting serves as a starting point to inform and motivate the project team and to ensure the success of the project.

What is the purpose of the kick-off meeting in marketing?

The purpose of the kick-off meeting in marketing is to create a common understanding of the project goals and processes, to bring all team members up to speed and motivate, as well as to create the basis for successful cooperation. In this meeting, the roles, tasks and responsibilities are distributed and potential challenges and risks are identified to ensure that the project is implemented effectively and successfully.

Customer loyalty and cooperation

How can you build a sustainable cooperation in marketing?

Sustainable cooperation in marketing can be built through clear communication, openness, trust and continuous improvement. Both parties should clearly define their expectations and goals and ensure that they work together to achieve common goals.

Get regular feedback from your customers to ensure you understand and meet their needs and expectations. This is the only way to improve your collaboration and strengthen customer loyalty.

How can you keep in touch with a satisfied marketing customer?

In order to keep in touch with a satisfied marketing customer, you should stay in touch regularly and keep up to date with their needs and requirements and respond to them. It’s also important to constantly present him with new ideas and options that will help him achieve his marketing goals.

What should be avoided in order to establish a sustainable marketing cooperation?

In order to build a sustainable marketing cooperation, unclear expectations, lack of communication, false promises and insufficient quality of work should be avoided. Open communication and clear expectations, as well as the delivery of high-quality work, are crucial for building long-term cooperation.

How important is trust for the success of a marketing agency?

Trust is extremely important for the success of a marketing agency. It is crucial that the client can trust the agency to achieve their marketing goals. If the client loses trust in the agency, it can affect the relationship between the two parties and jeopardize the success of the project.

How important is it to have a solid common ground with the marketing customer?

A solid common ground with the marketing customer is very important to build a successful cooperation. Both parties should have a clear idea of what is to be achieved and how to achieve it. A solid common ground ensures that all stakeholders are on the same page and that all goals and expectations can be met.

What are the advantages of a long-term marketing cooperation?

Long-term marketing collaborations offer many benefits, including:

  • Steady revenue and long-term customer loyalty
  • Ability to adapt to the customer’s needs and better understand them
  • Opportunity to build a strong relationship with the customer and better serve them
  • Ability to develop and implement long-term goals and strategies
  • Opportunity to achieve long-term success and growth.

Project management and collaboration

How important is collaboration between marketing teams?

Collaboration between marketing teams is extremely important as it ensures that everyone involved is on the same page and can achieve common goals. Through effective cooperation, resources can be used efficiently and marketing strategies can be optimally tailored to the needs of the company.

How to support the marketing client’s company in the project phase?

The marketing client’s company can be supported at the project stage by maintaining open and clear communication, listening to the company’s needs and requirements, and offering solutions to any problems that arise. One should also provide the customer with regular updates and ensure that the customer’s company is up to date at all times.

How to improve the relationship between marketing agency and customer?

The relationship between marketing agency and client can be improved by maintaining open communication, listening to the client’s needs and requirements, offering solutions to problems that arise, and building a positive working relationship. One should also pay attention to customer feedback and use it to improve the quality of work and better tailor future projects to the client’s needs.

Further development and innovation

What are options for further developing the marketing offering?

Options for further developing a marketing service provider’s service offering may include:

  • Repositioning of services and products
  • Integration of new technologies
  • Adaptation of the target group approach
  • Expansion of the product or service portfolio
  • Optimization of the marketing strategy

Innovation requires creativity and experimentation. It is important to test new ideas and take new approaches to surprise the market and stand out from the competition.

How can soft skills in marketing help with acquisition?

Soft skills such as empathy, communication skills and persuasiveness can help build a relationship with the customer and convince them of the benefits of the product or service. These skills can also be used to build a long-term relationship with the customer and thus support acquisition.

What are the differences between variation, innovation and differentiation of marketing performance?

A variation in marketing performance means a minor adjustment of the existing product or service to adapt it to the needs of the market. An innovation, on the other hand, refers to a completely new idea that creates a new market or fundamentally changes an existing market. Differentiation refers to creating a unique offering that stands out from the competition and adds value to customers.

As a marketing agency, how important is it to keep an eye on the latest technologies and trends?

It is very important as a marketing agency to keep an eye on the latest technologies and trends, as this helps to provide customers with future-proof solutions and expand its competitive position. A marketing agency that is up-to-date can also provide better advice to the client and help them adapt to the ever-changing market.

How can you grow successfully as a marketing agency without compromising the quality of the work?

In order to grow successfully as a marketing agency without compromising the quality of the work, you should:

  • Invest in new employees and resources
  • Have a clear vision and strategy for growth
  • Regularly evaluate and optimize work processes and quality standards
  • Keep an eye on the customer base and order volume and, if necessary, decline them
  • Maintain open communication and clear expectations with the customer.